List the six individual collaboration skills. 1. Self-awareness
2. Competence
3. Trust
4. Commitment to team goals/values
5. Flexibility
6. Acceptance
Priority A · Purtilo Ch 8-9 2026.pptx slide 5; T02 00:00–02:11
VERY LIKELY list target — Carlson explicitly says to know these skills.
List the five barriers to interprofessional collaboration. 1. Time constraints
2. Lack of shared structures
3. Uncertainty
4. Gender and generational differences
5. Geography
Priority A · Purtilo Ch 8-9 2026.pptx slide 6; T02 02:18–08:34
VERY LIKELY list target — A discrete list explained at length; exact question is inferred.
List the four benefits of interprofessional collaboration. 1. Improved facility efficiency
2. Reduced medical errors
3. Greater patient satisfaction
4. Greater job satisfaction for healthcare workers
Priority A · Purtilo Ch 8-9 2026.pptx slide 7; T02 08:46–09:01
VERY LIKELY list target — Carlson explicitly emphasizes these benefits; list format is inferred.
List six uses of respectful verbal communication for a PTA. 1. Establish rapport
2. Obtain condition/progress information
3. Confirm understanding
4. Relay information to other professionals
5. Educate patients/families
6. Encourage and support patients
Priority A · Purtilo Ch 8-9 2026.pptx slide 9; T02 32:55–35:24
VERY LIKELY list target — Six numbered purposes with instructor-confirmed applications.
List the three ways verbal communication can break down. 1. Saying the wrong thing
2. Saying it the wrong way or with the wrong tone
3. Saying it at the wrong time
Priority A · Purtilo Ch 8-9 2026.pptx slide 10; T02 35:34–37:04
VERY LIKELY list target — Carlson explicitly calls these three ways.
State all three “Ask 3” empowerment questions. 1. What is the functional goal I am trying to achieve?
2. What do I need to do?
3. Why is it important for me to do it?
Priority A · Purtilo Ch 8-9 2026.pptx slide 13; T02 44:25–44:44
VERY LIKELY list target — A named three-question routine taught for every visit.
List the seven levels of listening. 1. Analytical
2. Directed
3. Attentive
4. Exploratory
5. Courteous
6. Appreciative
7. Passive
Priority A · Purtilo Ch 8-9 2026.pptx slide 18; T02 57:39–59:38
VERY LIKELY list target — Carlson calls this a list and says students need to answer questions about the types.
List the six keys to better listening on the slide. 1. Be selective in what you attend to
2. Concentrate on central themes; listen to paragraphs
3. Judge content rather than style/delivery
4. Listen with an open mind
5. Summarize before speaking again
6. Clarify incomplete ideas
Priority A · Purtilo Ch 8-9 2026.pptx slide 20; T02 1:02:07–1:02:45
VERY LIKELY list target — An explicit six-point slide list explained in lecture; exact list question is inferred.
List the four distance zones and the course ranges/descriptions. 1. Intimate: very close contact; no number given
2. Personal: 1–4 ft
3. Social: 4–12 ft
4. Public: 12–25 ft or more
Priority A · Purtilo Ch 8-9 2026.pptx slide 24; T02 1:05:53–1:06:38
VERY LIKELY list target — Carlson explicitly identifies another list to understand; use slide range for public.
List the six main nonverbal forms on slide 22. 1. Facial expression
2. Eye contact
3. Body language
4. Physical appearance, including grooming
5. Touch
6. Demonstration
Priority B · Purtilo Ch 8-9 2026.pptx slide 22; T02 1:03:37–1:05:09
PLAUSIBLE list target — Slide grouping; grooming is nested under appearance.
List the three presentation factors and two voice factors on the verbal-communication slide. 1. Presentation: vocabulary, clarity, organization of thoughts
2. Voice: tone and volume
Priority B · Purtilo Ch 8-9 2026.pptx slide 14; T02 45:07–46:41
PLAUSIBLE list target — Useful grouped recall; no exact-question promise.
List the two goals for effective communication through listening. 1. Improve acuity—hear the patient
2. Improve the ability to determine whether the patient has heard you
Priority B · Purtilo Ch 8-9 2026.pptx slide 19; T02 59:53–1:00:08
PLAUSIBLE list target — Two explicit slide goals.